- Introduction
IT PRIME TV (“we”, “us”, “our”) is committed to protecting the privacy and security of visitors to our website (itprimetv.com) and users of our services. This Privacy Policy explains what personal information we collect, how we use and disclose it, how we protect it, and your rights and choices. - Scope
This Policy applies to information collected through itprimetv.com, our mobile applications, e-mail communications, social media pages, and any other online or offline services provided by IT PRIME TV. It does not apply to third-party websites or services linked from our site. - Information We Collect
We collect information that helps us provide, improve and personalize our content and services. Types of information include:
- Information you provide directly:
- Contact details (name, email address, postal address, phone number)
- Account registration information (username, password)
- Comments, feedback, complaints, or submissions (including articles, tips or photos)
- Payment information for paid services (processed via third-party providers)
- Any other information you choose to provide
- Information collected automatically:
- Usage and analytics data (pages visited, time on site, clickstream)
- Device and technical data (IP address, browser type and version, operating system, screen resolution)
- Cookies and similar technologies (see Section 7)
- Information from third parties:
- Publicly available sources, advertising partners, analytics providers, or other third parties that help us personalize and deliver content.
- How We Use Your Information
We use information for purposes including:
- To provide, maintain and improve our services and website
- To publish, manage and moderate content (including review and respond to feedback and grievances)
- To communicate with you (newsletters, alerts, customer support)
- To process payments and manage subscriptions
- To analyze usage and personalize content and advertising
- To detect, prevent and respond to fraud, security incidents or abuse
- To comply with legal obligations and protect our rights
- Legal Basis for Processing (where applicable)
Where required by law, we will process personal data only with your consent, to perform a contract, to comply with legal obligations, to protect vital interests, or for our legitimate interests (e.g., security, site improvement, fraud prevention), balanced with your privacy rights. - Sharing and Disclosure
We may share personal information with:
- Service providers and vendors who perform services on our behalf (hosting, analytics, payment processors, customer support)
- Advertising and marketing partners (where permitted)
- Legal, regulatory or law enforcement authorities when required by law or to protect rights and safety
- Third parties in connection with a corporate transaction (merger, acquisition, reorganization) — with notice to affected users where required
- With your consent or at your direction
We do not sell personal information for monetary consideration. If this policy changes, we will update this section and give notice as required by law.
- Cookies and Similar Technologies
We use cookies, web beacons, local storage and similar technologies to operate the site, analyze trends, deliver targeted content and ads, and remember user preferences. You can control cookies through your browser settings and opt-out tools; however, disabling cookies may affect site functionality. - Data Retention
We retain personal information as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, resolve disputes and enforce our agreements. Retention periods vary depending on the type of data and purpose of processing. - Security
We implement reasonable administrative, technical and physical safeguards to protect personal data against unauthorized access, disclosure, alteration or destruction. However, no internet transmission or storage system is completely secure; we cannot guarantee absolute security. - Children’s Privacy
Our services are not directed to children under 13 (or higher age required by local law). We do not knowingly collect personal information from children. If we learn that we have collected data from a child without parental consent, we will take steps to delete it. - International Transfers
Personal data may be processed and stored in countries outside your country of residence. Where transfers occur, we take steps to ensure an adequate level of protection (e.g., contractual safeguards). - Your Rights and Choices
Subject to applicable law, you may have rights including:
- Access to the personal data we hold about you
- Correction of inaccurate or incomplete data
- Deletion or restriction of processing (with exceptions)
- Objection to processing for direct marketing or legitimate-interest processing
- Data portability where applicable
- Withdrawal of consent (where processing is based on consent)
To exercise rights, contact us at the details below. We may require verification and may limit requests that are repetitive or manifestly unfounded.
- Third-Party Links and Services
Our site may contain links to third-party websites, social networks, advertisers, plug-ins and embedded content. We are not responsible for their privacy practices; review their policies before providing personal information. - Complaints, Feedback & Grievances
To submit feedback or a grievance regarding content on IT PRIME TV, please email our Grievance Desk with: the link to the article, a description of your complaint and the reasons, and your full name, postal address, phone number and email address. Complaints without full contact details will not be processed. We will acknowledge receipt and respond within a reasonable timeframe. - Changes to this Policy
We may update this Privacy Policy from time to time. We will post the revised policy with an updated “Last updated” date. Continued use of our services after changes constitute acceptance of the revised policy where permitted by law. - Contact Us
For privacy inquiries, rights requests, or to submit complaints, contact:
Email: privacy@itprimetv.com