Walmart E-Commerce Grows 21% as New CEO John Furner Takes the Helm — AI Personalisation Driving Sales Jump

Walmart Inc. reported its fourth-quarter and full-year fiscal 2025 financial results in its official SEC earnings filing, revealing that e-commerce sales grew 21% year-over-year in the most recent quarter and delivered improved economics compared to the prior period. The retailer’s net sales reached $112.2 billion for the quarter, growing 3.2%. Total consolidated net sales for the full fiscal year rose to $674.5 billion, up 5% year-over-year, with membership and other income growing 17.5% to $6.4 billion — reflecting strong performance from Walmart+ subscriptions. The e-commerce growth was driven by what Chief Financial Officer John David Rainey described as ‘personalised product recommendation carousels and modernised display pages’ — AI-powered features that are generating measurable increases in conversion and average order value. Walmart also expanded its same-day delivery and curbside pick-up network, deepened its integration with social commerce platforms including TikTok Shop, and introduced ‘endless aisle’ technology in stores — kiosks that allow shoppers to order online-only products from within physical retail locations. The results were released during the handover of the chief executive role from Doug McMillon — who has overseen Walmart’s technology and e-commerce transformation for over a decade — to John Furner, previously president of Walmart U.S. Analysts at Jefferies and UBS described the outlook for Walmart under Furner’s leadership as one of continued e-commerce investment and supply chain optimisation. Separately, Walmart’s Flipkart continues to show strong growth in India.